itsu - Paternoster Square

4.3 ( 544 reviews )
Checking... 11:00 AM - 6:00 PM See Hours
£10–20
Paternoster Square, Paternoster Row, London EC4M 7EJ, United Kingdom
+44 20 7248 9343

Located in the heart of Paternoster Square, itsu - Paternoster Square has quickly established itself as a beloved spot for Japanese cuisine lovers. Patrons rave about the fresh and beautifully prepared sushi, making it a top choice for a quick and healthy lunch. Customer Hatice Aslan praises the sushi's taste and the quality of ingredients, while many others echo similar sentiments regarding the delightful bowls offered on the menu.

The warm and welcoming atmosphere is another highlight, attributed largely to exceptional staff members like Manager Lidia and friendly helpers such as Anjana and Richard. Regular visitors appreciate this personalized touch; as Rupendra Radia notes, Richard's ability to remember orders enhances each visit. Overall, itsu - Paternoster Square not only delivers on taste but also provides a memorable dining experience, making it a must-visit for both locals and tourists alike.

Amenities and More

  • Accessibility
    • Has wheelchair-accessible entrance
    • Has wheelchair-accessible seating
    • Has wheelchair-accessible toilet
    • No wheelchair-accessible car park
  • Service options
    • Offers delivery
    • Offers takeaway
    • Serves dine-in
  • Popular for
    • Popular for lunch
    • Popular for dinner
    • Good for solo dining
  • Offerings
    • Serves healthy options
    • Serves organic dishes
    • Quick bite
    • Serves small plates
    • Serves vegetarian dishes
  • Dining options
    • Serves lunch
    • Serves dinner
    • Has counter service
    • Serves dessert
  • Amenities
    • Has toilet
  • Atmosphere
    • Casual
  • Crowd
    • Family friendly
    • Popular with tourists
  • Planning
    • Doesn't accept reservations
  • Payments
    • Accepts credit cards
    • Accepts debit cards
    • Accepts NFC mobile payments
    • Credit cards

Reviews For itsu - Paternoster Square

Ron Boddy
Jun 26,2025
My ‘go to’ for lunch. A big shout out to the Manager, Lidia, and my favourite helper, Anjana. Very nice and welcoming people who make visiting a pleasure.
Hatice Aslan
May 25,2025
The sushi at Itsu was fresh, tasty, and beautifully prepared. A great spot for a quick and healthy bite! We also had a bowl, which was just as delicious – fresh ingredients and great flavor.
Celine Mohtadi
May 5,2025
Tyrell had great hospitality and made my first ever experience at itsu feel welcoming. Cant wait to come back again.
Zuzana Ba
May 5,2025
This itsu store is exceptional! The manager I think the lady name is Lydia - she is a lovely lady always smiles and makes you feel welcome. 5*
Rupendra Radia
May 4,2025
What a fantastic experience at Itsu! It's always a pleasure to visit when the food is consistently good and the customer service is top-notch. And Richard, the cashier, truly makes each visit special – it's impressive that he remembers your order every time you go!
kirti korgaonkar
Apr 21,2025
Had such a great experience here! The place was lovely, and the service was even better. Big shoutout to Anjana at the counter—she’s honestly the sweetest. Super helpful, kind, and just made the whole visit feel special. I’ll definitely be coming back!
Lee Williams
Apr 19,2025
A bit late in leaving a review but I just wanted to leave a review for the great friendly service that I consistently experienced from Tyrell during the week of 31st March 2025. It was a difficult week and Tyrell’s friendly nature was refreshing each day! Thanks so much.
Ulviyya Taghi-zade
Apr 2,2025
It is my first review for Itsu (I believe) despite the fact that I actually do enjoy itsu much since it’s discovery. This time I want to thank whole team for overal experience with Itsu food and service and of course famous 50% price drop loyal customers do enjoy much. Also wanted to comment on the itsu food available to purchase in local supermarkets and online. Thank You for this. It feels good that you can “repeat” same experience as going out to the actual Itsu restaurant by being at home (on a certain extend of course). This day at St Paul itsu 29 of October around 18:00 was a lovely lady (if I am not mistaken Maddy) on shift. 6 stars and will visit you soon again

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